Managed IT Infrastructure

Process-Driven Management for On-Premises, Cloud, and Hybrid Infrastructures

The complexity of IT infrastructure has increased exponentially with the adoption of private cloud, multi-cloud, hybrid-cloud, and public cloud models. These advancements bring both opportunities and challenges. Many enterprises struggle to effectively manage and optimize their IT infrastructure investments. However, Dexcel Networks can help you navigate these complexities.

Why Choose Dexcel Networks for Managed IT Infrastructure?

Flexible Engagement Models

We offer various service models—dedicated, shared, or customized—to suit your specific needs. Our services can be provided remotely, on-site, or through a combination of both.

ITIL-Based Service Management

Our services are built around the ITIL framework, ensuring high-quality delivery and service assurance in line with SLAs. We are certified across multiple ISO standards, including ISO 27001:2013, ISO 9001:2015, and ISO 20000-1:2011.

Multi-Vendor Support

Our team has extensive experience with a wide range of devices for end-users and enterprise products, operating systems like Linux, Unix, and Windows, network standards, software products, and various tools.

Comprehensive IT Infrastructure Services

Dexcel Networks offers a broad spectrum of services across the IT infrastructure management landscape, including networking and security, servers, storage, databases, virtualization, cloud, operating systems, backup, and disaster recovery.

Certified Expertise

Our skilled engineers hold over 300 certifications across security, network, database, application, and infrastructure domains, ensuring top-tier service and support.

Our Managed IT Infrastructure Services

Networking and Security

Maintenance and troubleshooting of LAN, WAN, WLAN, VPN, and IP Telephony

Monitoring network activity and performance

Network penetration testing, risk analysis, and benchmarking

Consulting, integration, deployment, and management of Software Defined Networks

Monitoring and maintenance of intrusion detection and prevention systems

Deployment, administration, and maintenance of next-generation firewalls

Compute and Storage

Consulting, capacity planning, and installation of servers

Maintenance of servers — OS and security patch updates

Server upgrades

Vendor management for incident resolution

Configuration and maintenance of Direct Attached Storage (DAS), Network Attached Storage (NAS) and Storage Area Networks (SAN)

Server and storage performance analysis and optimization

Fine-tuning of storage and servers

Database

Tier-based approach to customize our solutions for your needs

Skills across Oracle, Oracle EBS, SQL Server, MySQL, and NoSQL – Mongo DB

Database environment management

Schema-level change management

Database administration — user, backup, and security

Database backup and Disaster Recovery (DR)

Database performance tuning and optimization

Monitoring of database space and logs

Backup and DR

Data protection design, monitoring, and management

Periodic data backup, validation, and consolidation

Application and storage server replication – onsite and cloud

Native backup and restoration of storage and servers

System and file-level recovery

Cloud Services

Cloud architecture consulting and the selection of a cloud vendor

Cloud infrastructure administration and operations

Cloud security and compliance management

Cost optimization

Cloud utilities and tools management

Virtualization

Virtual resource allocation and planning

Workload management and optimization

Monitoring and troubleshooting of virtual resources

Building of automation capabilities

Operating Systems